We'd love to hear from you.

Have a question about an order, a product, or just want to say hello? Send us a message and we'll get back to you shortly.

caviar-caramel@outlook.com
@caviarandcaramel
We usually respond within 24 hours
Belgium

What are your shipping times?

We ship within 1-2 business days. Standard delivery takes 2-4 business days within Belgium and 5-7 business days for international orders. Free shipping on all orders over €75.

What is your return policy?

We offer 14-day hassle-free returns. Items must be unworn, unwashed, and in their original condition with all tags attached. Simply contact us at caviar-caramel@outlook.com to initiate a return.

How do I find the right size?

Each product page includes a detailed size guide with measurements. Our pieces are designed with a relaxed, unisex fit. If you're between sizes, we recommend sizing up for a more oversized look or sizing down for a fitted feel.

Where are your products made?

All Caviar & Caramel pieces are designed and produced in Belgium. We work closely with local manufacturers and prioritise quality craftsmanship and sustainable production practices.

What materials do you use?

We use premium, carefully selected fabrics for every piece. The exact material composition is listed on each product page. We are committed to sourcing sustainable and certified materials wherever possible.

Free shipping over €75

Safe and tracked delivery to your door. Free on all orders over €75.

14-day easy returns

Changed your mind? Return any unworn item within 14 days, no questions asked.

Designed & crafted in Belgium

Every piece is designed and produced locally with care and craftsmanship.

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We'd love to hear from you.

Frequently Asked Questions