Privacybeleid
Privacy Policy
Caviar & Caramel
Last updated: 2026
At Caviar & Caramel, your trust means everything to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us.
We keep it simple, respectful, and transparent.
By using our website, you agree to the practices described below.
⸻
1. Who We Are
Caviar & Caramel is established in Belgium and operates under Belgian and European data protection laws (GDPR).
Caviar & Caramel operates this online store to provide you with a refined and seamless shopping experience.
Our store is securely hosted by Shopify, a trusted e-commerce platform that enables us to process orders safely and deliver our services professionally.
⸻
2. What Information We Collect
When you shop with us, we may collect:
• Your name
• Billing and shipping address
• Email address
• Phone number (if provided)
• Payment details (processed securely through encrypted payment providers)
• Order history
• Basic device information (such as IP address and browser type)
We only collect what is necessary to operate our store and serve you properly.
⸻
3. How We Use Your Information
We use your information to:
• Process and deliver your orders
• Communicate with you about your purchase
• Provide customer support
• Improve our website and shopping experience
• Prevent fraud and ensure secure transactions
• Send occasional updates or promotions (only if you choose to receive them)
We do not sell your personal information.
Ever.
⸻
4. Payments & Security
All payments are processed securely through certified payment providers.
We do not store your full payment details on our own servers.
Our website uses encrypted connections (SSL) to keep your data protected.
While no system is 100% immune to risk, we take all reasonable measures to safeguard your information.
⸻
5. Hosting & Platform
Our store is powered by Shopify, which provides the infrastructure that allows us to operate securely.
Shopify may process certain data necessary to:
• Host the website
• Process payments
• Improve platform performance
• Maintain security
Shopify operates under strict data protection standards.
You can read more about Shopify’s privacy practices at:
https://privacy.shopify.com
⸻
6. Cookies
We use cookies and similar technologies to:
• Make the website function properly
• Remember your preferences
• Improve performance
• Understand how visitors interact with our store
You can adjust cookie settings through your browser at any time.
⸻
7. Age Requirement
Our services are not intended for individuals under 18 years of age.
We do not knowingly collect personal information from anyone under 18.
If you believe that a minor has provided us with personal data, please contact us and we will take appropriate action.
⸻
8. How Long We Keep Your Data
We retain your personal information only as long as necessary to:
• Complete your orders
• Comply with legal obligations
• Resolve disputes
• Maintain business records
After that, your data is securely deleted or anonymized.
⸻
9. Your Rights (EU / EEA Customers)
If you are located in the European Union, you have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to certain processing
• Request data portability
To exercise any of these rights, simply contact us.
We will respond within the timeframe required by law.
⸻
10. Third-Party Links
Our website may contain links to third-party platforms (such as social media).
We are not responsible for the privacy practices of external websites.
⸻
11. Changes to This Policy
We may update this Privacy Policy occasionally to reflect operational or legal changes.
Any updates will be posted on this page with a revised date.
⸻
12. Contact
If you have any questions about this Privacy Policy or your personal data, you can contact us at:
caviar-caramel@outlook.com
We are the data controller responsible for your personal information under applicable data protection laws.
⸻
A Final Note
Caviar & Caramel was created with care and we treat your information with that same respect.
Your privacy matters.
Your trust matters.
And we are committed to protecting both.
